Please read these Terms & Conditions carefully before using this service.
Terms and Conditions
Effective Date: September 14, 2025
Welcome to https://plan.fivoo.net/ (“Plan by Fivoo”, “we”, “us”, or “our”). By accessing or using our website, products, and services (collectively, the “Services”), you agree to be bound by these Terms and Conditions (“Terms”). Please read them carefully.
If you do not agree to these Terms, you must not use our Services.
By creating an account, accessing the Site, or using any of the Services provided via plan.fivoo.net, you confirm that you have read, understood, and agreed to these Terms, as well as any additional policies referenced herein (such as our Privacy Policy).
If you do not agree with these Terms, you must stop using the Services immediately.
To use our Services, you must:
Be at least 18 years old (or the legal age of majority in your jurisdiction), and
Have the legal capacity to enter into a binding agreement.
By using the Services, you represent and warrant that you meet these eligibility requirements.
To access certain features of the Services, you may be required to create an account. You agree to:
Provide accurate, current, and complete information during registration.
Keep your login credentials secure and confidential.
Notify us promptly of any unauthorized use of your account.
You are responsible for all activities that occur under your account.
Subject to your compliance with these Terms and applicable payments, we grant you a limited, non-exclusive, non-transferable, non-sublicensable license to access and use Plan by Fivoo solely for your personal or internal business planning purposes.
You agree that you will not:
Resell, redistribute, or sublicense the Services or any part of them.
Reverse engineer, decompile, or attempt to extract the source code of our software except where permitted by law.
Remove, alter, or obscure any proprietary notices or trademarks.
All rights not expressly granted to you in these Terms are reserved by Fivoo and its licensors.
Some features of the Services may be offered on a paid/subscription basis. When you purchase a plan or upgrade, you agree that:
Payments are processed securely via third-party payment providers (e.g., payment gateways or processors).
You will provide accurate and complete billing information.
You are responsible for all charges incurred under your account.
Due to the digital and subscription-based nature of our Services, all sales are generally final. Refunds may only be provided:
Where required by applicable law, or
In limited cases at our sole discretion.
If you believe you are entitled to a refund, you may contact us at xh@fivo.al and we will review your request.
If the Services are provided on a recurring subscription basis:
Your subscription will automatically renew at the end of each billing period unless you cancel before renewal.
You can cancel your subscription at any time via your account settings or by contacting us.
Cancellation will prevent future billing but will not typically result in a refund for already-paid periods, unless required by law.
We reserve the right to modify subscription fees or plans, with reasonable notice where required. Continued use of the Services after fee changes constitutes your acceptance of the new fees.
We may provide support and updates for the Services, which can include:
Bug fixes and technical improvements
Feature enhancements and performance updates
Support may be offered via email, documentation, or other channels we make available. Support does not include:
Custom development or feature requests
Server configuration or infrastructure management on your side
Third-party service or API configuration beyond our documentation
We reserve the right to modify, suspend, or discontinue any part of the Services or support at any time, with or without notice, as permitted by law.
You agree that you will:
Use the Services only in accordance with these Terms and applicable laws.
Keep your account secure and not share your login details with unauthorized persons.
You agree that you will not:
Use the Services for any illegal, fraudulent, or harmful purpose.
Upload, store, or share content that is unlawful, abusive, defamatory, or infringing on third-party rights.
Attempt to gain unauthorized access to the Services, accounts, systems, or networks.
Circumvent or attempt to bypass any security or access control measures.
We reserve the right to investigate and, where appropriate, suspend or terminate accounts for violations of these Terms.
You may input or upload data, tasks, notes, files, or other content into Plan by Fivoo (“User Content”). You remain the owner of your User Content.
By using the Services, you grant us a worldwide, non-exclusive, royalty-free license to host, store, display, and process your User Content solely for the purpose of providing and improving the Services.
You are solely responsible for:
The accuracy, quality, and legality of your User Content.
Ensuring that your User Content does not violate any third-party rights or applicable laws.
Our Services may integrate with or rely on third-party tools or services (e.g., external calendars, communication tools, or other APIs).
You acknowledge that:
Third-party services are governed by their own terms and privacy policies.
We do not control third-party services and are not responsible for any changes, disruptions, or limitations they may cause.
It is your responsibility to comply with the terms of any third-party services you use in connection with our Services.
We may add, modify, or remove integrations at any time.
All content and materials in the Services (excluding User Content), including but not limited to software, design, logos, trademarks, text, graphics, and interfaces, are owned by or licensed to Fivoo and are protected by intellectual property laws.
You may not use our brand names, logos, or other trademarks without our prior written consent.
To the maximum extent permitted by law:
Plan by Fivoo, its owners, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising from or in connection with your use of the Services.
We do not guarantee that the Services will be uninterrupted, error-free, secure, or compatible with all devices or configurations.
If we are found liable despite the above, our total aggregate liability arising out of or relating to the Services will be limited to the amount you paid to us for the Services in the last three (3) months preceding the event giving rise to the claim, to the extent permitted by law.
The Services are provided on an “as is” and “as available” basis. We expressly disclaim all warranties of any kind, whether express or implied, including but not limited to:
Implied warranties of merchantability
Fitness for a particular purpose
Non-infringement
Your use of the Services is at your sole risk.
You agree to indemnify, defend, and hold harmless Fivoo, its owners, employees, and affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to:
Your use of the Services
Your violation of these Terms
Your User Content
Your violation of any applicable law or third-party rights
We may, at our sole discretion and without liability, suspend or terminate your access to the Services if:
You violate these Terms or any applicable law.
You misuse the Services or compromise their security.
We are required to do so by law or court order.
Upon termination:
Your right to use the Services will immediately cease.
We may, but are not obligated to, retain your User Content for a limited time as described in our policies or applicable law.
You may also stop using the Services at any time by closing your account.
We may update these Terms from time to time. When we do, we will post the updated Terms on this page with an updated “Effective Date”.
Where required by law, we will provide additional notice (for example, via email or in-app notification).
Your continued use of the Services after any changes to these Terms constitutes your acceptance of the updated Terms. If you do not agree to the changes, you must stop using the Services.
These Terms shall be governed by and construed in accordance with the laws of Albania, without regard to its conflict of law principles.
Any disputes arising out of or relating to these Terms or the use of the Services shall be subject to the exclusive jurisdiction of the courts located in Albania, unless otherwise required by mandatory law.
If you have any questions about these Terms, please contact us:
Email: xh@fivo.al
Note: This document is a general template and may not cover all legal requirements for your specific business or jurisdiction. You should have it reviewed by a qualified legal professional before publishing it as your official Terms and Conditions.
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