Privacy Policy

We are committed to safeguarding your personal information.

Privacy Policy

Welcome to https://plan.fivoo.net/ (the "Site"). We understand that privacy online is important to users of our Site, especially when conducting business. This statement governs our privacy policies with respect to users of the Site (“Visitors”) who visit without transacting business and Visitors who register to transact business on the Site and make use of the various services offered by Plan by Fivoo (collectively, “Services”) (“Authorized Customers”).


Personally Identifiable Information

“Personally Identifiable Information” refers to any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains, including, but not limited to: name, address, phone number, fax number, email address, financial profiles, social security number, and credit card information.

Personally Identifiable Information does not include information that is collected anonymously (that is, without identification of the individual user) or demographic information not connected to an identified individual.


What Personally Identifiable Information is collected?

We may collect basic user profile information from all of our Visitors.

We collect the following additional information from our Authorized Customers:

  • Name

  • Address

  • Phone number

  • Email address

  • Business name

  • Nature and size of the business

  • Any other information related to the use of our planning and productivity tools on the Site


What organizations are collecting the information?

In addition to our direct collection of information, certain third-party service vendors (such as payment processors, credit card companies, clearinghouses, banks, and hosting providers) who may provide services such as credit, payment processing, storage, analytics, or customer support may collect information from our Visitors and Authorized Customers.

We do not control how these third parties use such information, but we do ask them to disclose how they use personal information provided to them from Visitors and Authorized Customers. Some of these third parties may act solely as intermediaries that act only as links in the distribution chain and do not store, retain, or otherwise use the information given to them.


How does the Site use Personally Identifiable Information?

We use Personally Identifiable Information to:

  • Customize the Site and Services

  • Make appropriate service offerings

  • Provide, operate, and maintain our planning-related features

  • Fulfill requests and transactions on the Site

  • Communicate with Visitors and Authorized Customers about updates, research, or opportunities relating to the Site and Services

  • Respond to specific inquiries and provide requested information or support

We may email Visitors and Authorized Customers regarding information related to the subject matter of the Site and Services.


With whom may the information be shared?

Personally Identifiable Information about Authorized Customers may be shared with:

  • Other Authorized Customers, when necessary, to evaluate potential transactions or collaborations

  • Our affiliated companies, agencies, and third-party vendors on an aggregated basis (for example, demographics and usage statistics)

We also offer the opportunity to "opt out" of receiving information or being contacted by us or by any agency acting on our behalf.

We do not sell Personally Identifiable Information to third parties.


How is Personally Identifiable Information stored?

Personally Identifiable Information collected by Plan by Fivoo is securely stored and is not accessible to third parties or employees of Plan by Fivoo except for use as indicated in this policy.

We use reasonable technical, administrative, and physical safeguards to protect Personally Identifiable Information against loss, misuse, or unauthorized access.


What choices are available to Visitors regarding collection, use, and distribution of the information?

Visitors and Authorized Customers may opt out of receiving unsolicited information from us and/or our vendors and affiliated agencies by following unsubscribe instructions provided in an email or by contacting us directly at the email address listed below.


Are Cookies used on the Site?

Yes. Cookies are used for a variety of reasons, including to:

  • Obtain information about the preferences of our Visitors

  • Help us improve the Site and user experience

  • Remember login sessions and user settings

  • Enhance security and prevent fraudulent activity

We may also use Cookies for security purposes to protect our Authorized Customers (for example, if an Authorized Customer is logged on and the Site is unused for a period of time, the system may automatically log the Authorized Customer off).

You can manage or disable cookies through your browser settings, but some features of the Site may not function properly if cookies are disabled.


How does Plan by Fivoo use login information?

Plan by Fivoo uses login information, including but not limited to IP addresses, Internet Service Providers (ISPs), browser types, time and date stamps, and referring/exit pages to:

  • Analyze trends

  • Administer the Site

  • Track user movement and usage

  • Gather broad demographic information


What partners or service providers have access to Personally Identifiable Information from Visitors and/or Authorized Customers on the Site?

Plan by Fivoo has entered into and may continue to enter into partnerships and other affiliations with vendors and service providers. Such vendors may have access to certain Personally Identifiable Information on a need-to-know basis for evaluating Authorized Customers for service eligibility or for enabling core Site functionality (such as hosting, analytics, and payment processing).

Our privacy policy does not cover their collection or use of this information; however, we require that such vendors protect the confidentiality of the information and use it only for the limited purposes for which it was shared.


Disclosure of Personally Identifiable Information to comply with law

We will disclose Personally Identifiable Information when required to do so by law, such as in response to a court order, subpoena, or a lawful request from a law enforcement agency.

We may also disclose Personally Identifiable Information when reasonably necessary to:

  • Protect the rights, property, or safety of Plan by Fivoo, our Visitors, or Authorized Customers

  • Enforce our terms and policies

  • Respond to security incidents or fraud


How does the Site keep Personally Identifiable Information secure?

  • All of our employees are familiar with our security policies and practices.

  • The Personally Identifiable Information of our Visitors and Authorized Customers is only accessible to a limited number of qualified employees who are given credentials to access such information.

  • We audit our security systems and processes regularly.

  • Sensitive information, such as payment or financial information, is protected by encryption protocols designed to protect information sent over the Internet.

While we take commercially reasonable measures to maintain a secure Site, electronic communications and databases are subject to errors, tampering, and break-ins. We cannot guarantee or warrant that such events will not occur, and we will not be liable to Visitors or Authorized Customers for any such occurrences beyond what is required by applicable law.


How can Visitors correct any inaccuracies in Personally Identifiable Information?

Visitors and Authorized Customers may contact us to:

  • Update their Personally Identifiable Information

  • Correct any inaccuracies in their Personally Identifiable Information

You can do this by emailing us at: xh@fivo.al


Can a Visitor delete or deactivate Personally Identifiable Information collected by the Site?

We provide Visitors and Authorized Customers with a mechanism to request deletion or deactivation of Personally Identifiable Information from the Site’s database by contacting us at xh@fivo.al.

Because of backups and records of deletions, it may not be possible to completely remove all historical data. However:

  • Any individual who requests to have Personally Identifiable Information deactivated will have this information functionally deleted.

  • We will not sell, transfer, or use Personally Identifiable Information relating to that individual in any way moving forward, except as required by law.


Your rights under applicable law (including GDPR, where applicable)

Depending on your location, you may have certain rights regarding your personal data, including the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate personal data

  • Request deletion of your personal data

  • Object to or restrict processing of your personal data

  • Request data portability

To exercise any of these rights, please contact us at xh@fivo.al. We may request proof of identity before processing your request.


What happens if the Privacy Policy changes?

We may update this Privacy Policy from time to time. We will notify Visitors and Authorized Customers about material changes by posting the updated Privacy Policy on the Site with an updated “Last updated” date.

If we change our privacy policy in a way that might cause disclosure of Personally Identifiable Information that a Visitor or Authorized Customer has previously requested not be disclosed, we will make reasonable efforts to contact such Visitor or Authorized Customer to allow them to prevent such disclosure where required by law.


Links

https://plan.fivoo.net/ may contain links to other websites. Please note that when you click on one of these links, you are moving to another website. We encourage you to read the privacy statements of these linked sites, as their privacy policies may differ from ours. We are not responsible for the practices or content of third-party websites.


Contact Information

If you have any questions about this Privacy Policy or our handling of Personally Identifiable Information, please contact us at:

Email: xh@fivo.al


This Privacy Policy is provided for general informational purposes and should be reviewed by your legal counsel to ensure compliance with applicable laws and regulations for your specific use case and jurisdiction.

Experience every feature. No commitment, no credit card required.

The easiest way to manage all my social channels in one place. It saves me hours every week!

- Anna Brown

© 2025, All Rights Reserved